top of page

Shipping Policy

Shipping Policy:

Thank you for shopping at Wendora Jewellery! We are committed to ensuring your order is delivered promptly and securely. Please review our shipping policy below:

**Free Shipping Eligibility:**
We offer free shipping on all orders over €100. This offer applies automatically at checkout.

Shipping Rates and Delivery Times:
For orders below €100, standard shipping rates will apply based on the destination and weight of your package.

Processing Time:
Orders are typically processed within 2-3 business days from the time they are placed. During peak seasons or promotional periods, processing times may vary slightly. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time:
Standard shipping generally takes 3-5 business days for delivery within Europe. For international orders or deliveries to United Kingdom, Switzerland, United States and Africa, shipping times may vary.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package in real-time and monitor its estimated delivery date.

Shipping Restrictions:
At this time, we are unable to ship to P.O. boxes. Please provide a physical address for delivery.

International Shipping:
For international orders, shipping rates and delivery times may vary based on the destination country and customs regulations. Additional duties, taxes, or customs fees may apply upon delivery and are the responsibility of the recipient.

Order Modifications:
If you need to modify your order (change of address, items, etc.) after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

Lost or Damaged Packages:
In the rare event that your package is lost or damaged in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue promptly and ensure your satisfaction.

Contact Us:
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at wendoraelegante@gmail.com

Thank you for choosing WendoraElegante Jewellery! We appreciate your patronage and hope you enjoy your shopping experience with us.

bottom of page